How To Fix CRM_CASE115 - Business object relation & is not handled by the current process &

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CASE - Messages for CRM Case Management

• Message number: 115

• Message text: Business object relation & is not handled by the current process &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CASE115 - Business object relation & is not handled by the current process & ?

  The SAP error message CRM_CASE115 typically indicates that there is an issue with the business object relationship in the context of a CRM case. This error suggests that the system is unable to handle a specific relationship between business objects due to a configuration or data issue.
  Cause:
  
  Missing Configuration: The relationship between the business objects may not be properly configured in the system.
  Data Inconsistency: There may be inconsistencies in the data related to the business objects involved.
  Authorization Issues: The user may not have the necessary authorizations to access or manipulate the business objects.
  Process Flow Issues: The current process flow may not support the specific relationship being referenced.
  
  Solution:
  
  
  Check Configuration:
  
  Review the configuration settings for the business object relationships in the CRM system. Ensure that all necessary relationships are defined and active.
  Use transaction codes like SPRO to access the configuration settings and verify the relationships.
  
  
  
  Data Validation:
  
  Check the data associated with the business objects involved in the error. Ensure that all required fields are populated and that there are no inconsistencies.
  Use transaction codes like SE16 or SE11 to inspect the relevant database tables.
  
  
  
  Authorization Check:
  
  Verify that the user encountering the error has the necessary authorizations to access and manipulate the business objects. This can be done through transaction SU53 to analyze authorization issues.
  
  
  
  Process Flow Review:
  
  Review the process flow to ensure that it supports the relationships being used. If necessary, adjust the process to accommodate the required relationships.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to CRM case management and business object relationships for additional guidance.
  
  
  
  SAP Support:
  
  If the issue persists, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant context to help diagnose the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_CASE, and SPRO for configuration.
  SAP Notes: Search for SAP Notes related to CRM_CASE115 in the SAP Support Portal for any known issues or patches.
  Community Forums: Engage with SAP community forums or user groups to see if others have encountered similar issues and how they resolved them.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the CRM_CASE115 error in your SAP system.