How To Fix CRM_CASE096 - Search for subcategories is only allowed in combination with CRM category

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CASE - Messages for CRM Case Management

• Message number: 096

• Message text: Search for subcategories is only allowed in combination with CRM category

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CASE096 - Search for subcategories is only allowed in combination with CRM category ?

  The SAP error message CRM_CASE096 indicates that a search for subcategories is being attempted without the appropriate context of a CRM category. This error typically arises in the SAP Customer Relationship Management (CRM) module when users try to filter or search for subcategories without first selecting a valid CRM category.
  
  Cause:
  The error occurs due to the following reasons:
  
  Missing CRM Category: The user is trying to search for subcategories without having a CRM category selected.
  Incorrect Configuration: The system may not be configured correctly to allow subcategory searches without a parent category.
  User Input Error: The user may have inadvertently skipped the selection of a CRM category.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Select a CRM Category: Ensure that you have selected a valid CRM category before attempting to search for subcategories. This is usually done in the initial search or filter screen.
  
  
  Check Configuration: If you are an administrator or have access