How To Fix CRM_CASE019 - Transaction is already contained in case &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CASE - Messages for CRM Case Management

• Message number: 019

• Message text: Transaction is already contained in case &1

What causes this issue?

The transaction was already included in the case reocrd. It is not
necessary, and also impossible to insert the transaction twice in the
same position in the record.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CASE019 - Transaction is already contained in case &1 ?

  The SAP error message CRM_CASE019 indicates that a transaction is already associated with a specific case in the SAP Customer Relationship Management (CRM) system. This typically occurs when you attempt to add a transaction (such as an order, activity, or another case) to a case that already contains that transaction.
  
  Cause:
  
  Duplicate Entry: The transaction you are trying to add is already linked to the case you are working on.
  System Logic: The system is designed to prevent duplicate associations to maintain data integrity and avoid confusion in case management.
  
  
  Solution:
  
  Check Existing Transactions: Review the transactions already associated with the case. You can do this by navigating to the case in question and checking the related transactions or activities.
  Remove Duplicate: If you find that the transaction is indeed already linked, you may need to remove it from the case if it was added incorrectly.
  Use Different Transaction: If you need to add a different transaction,