How To Fix CRM_CASE005 - Case &1 is already assigned as subcase to case &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CASE - Messages for CRM Case Management

• Message number: 005

• Message text: Case &1 is already assigned as subcase to case &2

What causes this issue?

The case cannot be inserted at this point in the hierarchy because it
could lead to ambiguity or loops.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you want to move the case, cut it from its previous position in the
hierarchy and then insert it in the new position.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CASE005 - Case &1 is already assigned as subcase to case &2 ?

  The SAP error message CRM_CASE005 indicates that a case (referred to as Case &1) is already assigned as a subcase to another case (referred to as Case &2). This situation typically arises in the SAP Customer Relationship Management (CRM) module when there is an attempt to assign a case that is already linked to another case as a subcase.
  
  Cause:
  
  Existing Subcase Relationship: The primary cause of this error is that the case you are trying to assign as a subcase is already linked to another case. In SAP CRM, a case can only be a subcase of one parent case at a time.
  Data Integrity Rules: SAP enforces data integrity rules to prevent circular references or multiple parent-child relationships that could lead to confusion in case management.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Relationships:
  
  Review the details of Case &1 to confirm that it is indeed assigned as a