How To Fix CRM_BTX_EEW_WIZARD005 - Set at least one of the "Header" or "Item" flags

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BTX_EEW_WIZARD - Extension Bus. Transactions via EEW: Messages in Wizard

• Message number: 005

• Message text: Set at least one of the "Header" or "Item" flags

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BTX_EEW_WIZARD005 - Set at least one of the "Header" or "Item" flags ?

  The SAP error message CRM_BTX_EEW_WIZARD005 indicates that when trying to create or modify a business transaction (like a sales order, service request, etc.) in the SAP CRM system, neither the "Header" nor the "Item" flags have been set. This is a validation error that prevents the transaction from being processed.
  Cause:
  The error typically occurs in the following scenarios:
  
  Missing Configuration: The transaction type or the configuration for the business transaction does not have the necessary header or item data defined.
  User Input Error: The user may have not selected or filled in the required fields for either the header or item sections of the transaction.
  System Logic: The logic in the transaction wizard or the application may not be correctly identifying the header or item data due to a bug or misconfiguration.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Input Fields:
  
  Ensure that you have filled in the necessary fields for either the header or item sections of the transaction. At least one of these must be populated for the transaction to proceed.
  
  
  
  Review Configuration:
  
  Check the configuration settings for the transaction type you are working with. Ensure that the necessary settings for header and item data are correctly defined in the customizing settings of SAP CRM.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can trace the execution of the transaction to see where the logic fails to set the header or item flags.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help files related to the specific transaction type you are working with. There may be specific requirements or configurations that need to be met.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  Transaction Types: Familiarize yourself with the specific transaction types in SAP CRM and their required fields.
  SAP Notes: Search for SAP Notes related to CRM_BTX_EEW_WIZARD005 for any patches or updates that may address this issue.
  User Training: Ensure that users are trained on the correct procedures for entering data into the CRM system to minimize input errors.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.