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Message type: E = Error
Message class: CRM_ACE_REFRESH_TOOL - Messages for the ACE refrresh tool
Message number: 003
Message text:
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CRM_ACE_REFRESH_TOOL003
- ?The SAP error message CRM_ACE_REFRESH_TOOL003 typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when dealing with the ACE (Application Component Enhancements) refresh tool. This error can arise due to various reasons, often related to data inconsistencies or issues during the refresh process.
Cause:
- Data Inconsistencies: The error may be triggered by inconsistencies in the data that the refresh tool is trying to process.
- Configuration Issues: Incorrect configuration settings in the CRM system can lead to this error.
- Missing Authorizations: The user executing the refresh tool may lack the necessary authorizations to perform the operation.
- System Performance: If the system is under heavy load or if there are performance issues, it may lead to timeouts or failures during the refresh process.
Solution:
- Check Data Consistency: Use transaction codes like
CRMD_ORDER
orCRMD_ORDERADM_H
to check for inconsistencies in the CRM data. Correct any issues found.- Review Configuration: Ensure that the configuration settings for the ACE refresh tool are correct. This may involve checking the customizing settings in the CRM system.
- User Authorizations: Verify that the user has the necessary authorizations to execute the refresh tool. You may need to consult with your SAP security team to ensure proper roles and permissions are assigned.
- System Performance: Monitor the system performance and check for any bottlenecks. If the system is under heavy load, consider scheduling the refresh during off-peak hours.
- Check Logs: Review the application logs and system logs for any additional error messages or warnings that could provide more context about the issue.
- SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
Related Information:
By following these steps, you should be able to diagnose and resolve the CRM_ACE_REFRESH_TOOL003 error effectively.
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