How To Fix CRM_ACE_REFRESH_TOOL002 - Refresh of objectcontext started in background!


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ACE_REFRESH_TOOL - Messages for the ACE refrresh tool

  • Message number: 002

  • Message text: Refresh of objectcontext started in background!

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ACE_REFRESH_TOOL002 - Refresh of objectcontext started in background! ?

    The SAP error message "CRM_ACE_REFRESH_TOOL002 Refresh of object context started in background" typically indicates that a background job has been initiated to refresh the object context in the SAP CRM system. This message is not necessarily an error but rather an informational message indicating that a process is running in the background.

    Cause:

    1. Background Processing: The system is designed to refresh object contexts in the background to improve performance and ensure that the latest data is available for users.
    2. Data Consistency: The refresh may be triggered due to changes in data that require the object context to be updated to maintain consistency.
    3. System Load: High system load or specific user actions may trigger the background refresh process.

    Solution:

    1. Monitor Background Jobs: You can check the status of the background job using transaction code SM37. Look for jobs related to the object context refresh and see if they are running successfully or if there are any issues.
    2. Wait for Completion: If the refresh is still in progress, it may take some time to complete. You can monitor the job and wait for it to finish.
    3. Check Logs: Review the job logs for any errors or warnings that may indicate issues during the refresh process.
    4. System Performance: If the refresh process is taking too long, consider checking the system performance and resource utilization. You may need to optimize the system or schedule the refresh during off-peak hours.
    5. Consult Documentation: Refer to SAP documentation or notes related to CRM object context refresh for any specific recommendations or best practices.

    Related Information:

    • Transaction Codes:
      • SM37: Monitor background jobs.
      • SM21: Check system logs for any related errors.
      • ST22: Analyze dumps that may have occurred during the refresh process.
    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to the CRM object context refresh.
    • Performance Tuning: Consider engaging with your SAP Basis team for performance tuning if background jobs are frequently taking too long to complete.

    If the issue persists or if you encounter specific errors during the refresh process, it may be beneficial to reach out to SAP support for further assistance.

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