How To Fix CRD_MDA162 - An error has occurred while reading active versions

SAP Error Message - Details

• Message type: E = Error

• Message class: CRD_MDA - Messages for Master Data Administration - Credentialing

• Message number: 162

• Message text: An error has occurred while reading active versions

What causes this issue?

The system has been instructed to read all active versions of the
following object:
Assignment ID: &v1&
<DS:GLOS.44B20C2B4AE64888E10000000A1553FE>Credential type</>: &v2&
<DS:GLOS.44B0EE2DD54B5062E10000000A1553FE>Credential description</>:
&v3&
The read activity terminated with errors.

System Response

The incorrect assignment will not be processed or deleted in the current
process flow.

How to fix this error?

Make sure that the data to be processed is consistent.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRD_MDA162 - An error has occurred while reading active versions ?

  The SAP error message CRD_MDA162, which states "An error has occurred while reading active versions," typically occurs in the context of SAP Master Data Management (MDM) or related applications where the system is trying to access or read active versions of master data records.
  Possible Causes:
  
  Data Corruption: There may be corruption in the master data records or the database tables that store these records.
  Database Issues: Problems with the database, such as connectivity issues, locks, or performance problems, can lead to this error.
  Configuration Issues: Incorrect configuration settings in the MDM or related applications can prevent the system from accessing the active versions.
  Authorization Issues: The user may not have the necessary permissions to access the active versions of the data.
  System Bugs: There may be bugs in the SAP software that lead to this error under certain conditions.
  
  Solutions:
  
  Check Database Connectivity: Ensure that the database is up and running and that there are no connectivity issues.
  Review Logs: Check the application and system logs for more detailed error messages that can provide insights into the root cause.
  Data Consistency Check: Run consistency checks on the master data to identify and fix any corruption issues.
  User Authorizations: Verify that the user has the necessary authorizations to access the master data.
  Configuration Review: Review the configuration settings in the MDM system to ensure they are set up correctly.
  System Update: If the issue is due to a bug, check for any available patches or updates from SAP that may resolve the issue.
  Contact SAP Support: If the problem persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error.
  Documentation: Review the official SAP documentation for MDM or the specific module you are working with for any additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and potentially resolve the CRD_MDA162 error in your SAP environment.