How To Fix CRD_CUST331 - Reading of credential descriptions failed (table &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRD_CUST - Credentialing: Messages for Editing Customizing

• Message number: 331

• Message text: Reading of credential descriptions failed (table &2)

What causes this issue?

While reading descriptions of credential type &v1& from the database,
the database system reported an error.

System Response

The current program is canceled.

How to fix this error?

Contact your system administrator for an analysis and solution to the
problem.

Procedure for System Administrators

The error seems to indicate that the credentialing application has been
incorrectly configured. Check the following:
Is table &v2& created the same way as in the Data Dictionary
(transaction SE11)?
Carry out the following checks for credential type &v1&:
First check if, for the descriptions of credential type &v1&, the
<DS:GLOS.44B0109246864888E10000000A1553FE>definition type</> <ZK>
Standard Credential</> (STD_CRED) or <ZK>Standard Referencing Credential
</> (STD_AFF) is defined.
If credential type &v1& references another definition type from STD_CRED
or STD_AFF, this is a customer implementation. In this case, check your
implementation for errors.
Otherwise check that reference is made to the correct definition
structure in Customizing for <ZK>Credentialing</> under <ZK>Configure
Credential Types</> -> <ZK>Determine How Credential Descriptions Are
Defined</>. The definition structure is created as a transparent table
in the Data Dictionary. Definition structures should <ZH>only</> be
created in the design of the credentialing application as instances for
the tables CRD00_CRD01 (simple credential types) or CRD00_AF01
(referencing). This is the only way of ensuring that the definition
structures fulfill the formal requirements. The name of the definition
structure <ZH>must</> be structured as follows: <(><<)>Applicaton >_CRD
<(><<)>Instance number > or <(><<)>Application>_AF<(><<)>Instance
number>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRD_CUST331 - Reading of credential descriptions failed (table &2) ?

  The SAP error message CRD_CUST331 indicates that there was a failure in reading credential descriptions from a specific table (denoted as &2 in the error message). This error typically occurs in the context of SAP's credential management system, which is used to manage sensitive information such as passwords and keys.
  Possible Causes:
  
  Table Issues: The table from which the credential descriptions are being read may be corrupted, missing, or not properly configured.
  Authorization Issues: The user or process attempting to read the credentials may not have the necessary authorizations to access the table.
  Configuration Errors: There may be misconfigurations in the credential management settings or related components.
  Database Issues: There could be underlying database issues, such as connectivity problems or database corruption.
  Transport Issues: If the system has recently undergone a transport, the necessary objects may not have been transported correctly.
  
  Solutions:
  
  Check Table Integrity: Verify the integrity of the table mentioned in the error message. You can use transaction codes like SE11 or SE16 to inspect the table and ensure it exists and is populated correctly.
  Review Authorizations: Ensure that the user or service account has the necessary authorizations to read from the specified table. You can check this using transaction SU53 or by reviewing the user's roles and authorizations.
  Configuration Review: Review the configuration settings related to credential management. Ensure that all necessary parameters are set correctly.
  Database Check: Check for any database issues. You may need to consult with your database administrator to ensure that the database is functioning correctly and that there are no connectivity issues.
  Transport Validation: If the issue arose after a transport, validate that all necessary objects were transported correctly. You may need to re-transport or adjust the configuration.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE16 (Data Browser), SU53 (Authorization Check), and ST22 (Dump Analysis) for troubleshooting.
  SAP Documentation: Review SAP documentation related to credential management and error handling for more context on how to manage credentials effectively.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.