How To Fix CRD_CUST313 - Cannot read credential descriptions

SAP Error Message - Details

• Message type: E = Error

• Message class: CRD_CUST - Credentialing: Messages for Editing Customizing

• Message number: 313

• Message text: Cannot read credential descriptions

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRD_CUST313 - Cannot read credential descriptions ?

  The SAP error message CRD_CUST313: Cannot read credential descriptions typically indicates an issue with the credential management system in SAP, particularly related to the storage or retrieval of credential descriptions. This error can arise in various contexts, such as when trying to access secure data or when there are issues with the configuration of the credential provider.
  Causes:
  
  Missing or Corrupted Credential Descriptions: The credential descriptions may not be properly defined or could be missing from the system.
  Authorization Issues: The user or service trying to access the credentials may not have the necessary permissions.
  Configuration Errors: There may be misconfigurations in the credential management settings or related components.
  Database Issues: Problems with the underlying database where credential information is stored can also lead to this error.
  Transport Issues: If the system has recently undergone a transport, the necessary credential descriptions may not have been transported correctly.
  
  Solutions:
  
  Check Credential Definitions: Verify that the credential descriptions are correctly defined in the system. You can do this by navigating to the relevant transaction codes (like SO10 for text elements) and ensuring that the descriptions exist.
  Review Authorizations: Ensure that the user or service account has the necessary authorizations to read the credential descriptions. You may need to adjust roles or permissions.
  Configuration Review: Check the configuration settings related to the credential management system. Ensure that all necessary parameters are set correctly.
  Database Check: If you suspect database issues, perform a check on the database for any inconsistencies or errors. You may need to consult your database administrator.
  Transport Validation: If the issue arose after a transport, verify that all necessary objects were included in the transport request and that they were imported correctly.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for credential management and security settings for more detailed guidance.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  System Logs: Review system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the issue.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.