How To Fix CRD_CUST304 - Root requirement has no assigned credential type

SAP Error Message - Details

• Message type: E = Error

• Message class: CRD_CUST - Credentialing: Messages for Editing Customizing

• Message number: 304

• Message text: Root requirement has no assigned credential type

What causes this issue?

The system is attempting to find a
<DS:GLOS.44B20C2B4AE64888E10000000A1553FE>credential type</> for this
<DS:GLOS.44F696CF7BFD21CFE10000000A1553EE>root requirement</> . However
none exists. There may be an inconsistency in the source code.

System Response

The system has canceled the program.

How to fix this error?

If you use your own customer development, make sure that the system does
<ZH>not </> search for a credential type for a root requirement.
If you use the SAP standard delivery, contact SAP support for an
analysis and solution to the problem.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRD_CUST304 - Root requirement has no assigned credential type ?

  The SAP error message CRD_CUST304 indicates that a root requirement in the system does not have an assigned credential type. This error typically arises in the context of SAP's Credential Management or Governance, Risk, and Compliance (GRC) modules, where credentials are used to manage access and compliance requirements.
  Cause:
  The error occurs when:
  
  A root requirement (which is a fundamental requirement in the credentialing process) is defined in the system but does not have a corresponding credential type assigned to it.
  This can happen due to configuration issues, such as missing or incorrectly set up credential types in the system.
  It may also occur if there are changes made to the requirements or credential types that were not properly updated in the system.
  
  Solution:
  To resolve the CRD_CUST304 error, you can follow these steps:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for credential types in your SAP system.
  Ensure that all root requirements have an appropriate credential type assigned.
  
  
  
  Assign Credential Type:
  
  If a root requirement is missing a credential type, you need to assign a valid credential type to it.
  This can typically be done in the configuration area of the GRC module or the relevant credential management area.
  
  
  
  Review Requirement Definitions:
  
  Go through the definitions of the root requirements to ensure they are correctly set up.
  Make sure that all necessary fields are filled out and that there are no inconsistencies.
  
  
  
  Test Changes:
  
  After making the necessary changes, test the configuration to ensure that the error no longer appears.
  You may need to run a report or transaction that utilizes the credentialing process to verify that everything is functioning correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help guides related to credential management for more detailed instructions on configuring credential types and requirements.
  
  
  
  Seek Support:
  
  If the issue persists after checking the configuration, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  
  Related Information:
  
  SAP Notes and Documentation: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to credential management, such as GRAC_CREDENTIAL_TYPE or similar, to help navigate the configuration settings.
  User Roles and Authorizations: Ensure that the user attempting to make changes has the necessary authorizations to modify credential types and requirements.
  
  By following these steps, you should be able to resolve the CRD_CUST304 error and ensure that your root requirements are properly configured with the necessary credential types.