How To Fix CRD_CUST303 - Cannot read credential description &1/&2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRD_CUST - Credentialing: Messages for Editing Customizing

• Message number: 303

• Message text: Cannot read credential description &1/&2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRD_CUST303 - Cannot read credential description &1/&2 ?

  The SAP error message CRD_CUST303 indicates that the system is unable to read the credential description for a specified credential type and name. This error typically occurs in the context of SAP Cloud Platform or when dealing with secure storage of credentials, such as passwords or API keys.
  Cause:
  
  Missing Credential: The specified credential (identified by &1 and &2) does not exist in the system.
  Authorization Issues: The user or service account does not have the necessary permissions to access the credential.
  Configuration Issues: There may be a misconfiguration in the credential store or the way credentials are referenced in the application.
  System Errors: There could be underlying system issues or bugs that prevent the reading of the credential.
  
  Solution:
  
  
  Verify Credential Existence:
  
  Check if the credential with the specified name and type exists in the credential store.
  Use transaction codes like SICF or STRUST to manage and view credentials.
  
  
  
  Check Authorizations:
  
  Ensure that the user or service account has the necessary authorizations to access the credential. This may involve checking roles and permissions in the SAP system.
  
  
  
  Review Configuration:
  
  Review the configuration settings in your application or service that references the credential. Ensure that the names and types are correctly specified.
  If using a configuration file, ensure that it is correctly formatted and accessible.
  
  
  
  Consult Logs:
  
  Check the application logs or system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Recreate Credential:
  
  If the credential is missing or corrupted, consider recreating it in the credential store.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for managing credentials and security settings.
  SAP Community: Engage with the SAP Community forums to see if others have encountered similar issues and what solutions they found.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SICF, STRUST, and SU01 for user management and authorization checks.
  
  By following these steps, you should be able to diagnose and resolve the CRD_CUST303 error in your SAP environment.