How To Fix CPOC820 - PPPI_LAYOUT: Internal error while saving

SAP Error Message - Details

• Message type: E = Error

• Message class: CPOC - PP-PI-PMA: Process Operator Cockpit Messages

• Message number: 820

• Message text: PPPI_LAYOUT: Internal error while saving

What causes this issue?

An internal error occurred while the layout definition was being saved.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

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Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CPOC820 - PPPI_LAYOUT: Internal error while saving ?

  The SAP error message CPOC820, which indicates an "Internal error while saving" in the context of PPPI (Production Planning for Process Industries) layout, can be caused by various factors. Here are some potential causes, solutions, and related information:
  Causes:
  
  Data Integrity Issues: There may be inconsistencies or corruption in the data being processed or saved.
  Authorization Problems: The user may not have the necessary permissions to save changes in the PPPI layout.
  System Bugs: There could be a bug in the SAP system or the specific version you are using that is causing the error.
  Configuration Issues: Incorrect configuration settings in the PPPI module may lead to this error.
  Memory or Resource Limitations: The system may be running low on memory or other resources, causing it to fail when trying to save.
  
  Solutions:
  
  Check Data Integrity: Review the data you are trying to save for any inconsistencies or errors. Ensure that all required fields are filled out correctly.
  Review Authorizations: Verify that the user has the necessary authorizations to perform the save operation. You may need to consult with your SAP security team.
  Update SAP System: If you suspect a bug, check for any available patches or updates for your SAP system. Applying the latest support packages may resolve the issue.
  Configuration Review: Review the configuration settings in the PPPI module to ensure they are set up correctly. Consult with your SAP functional team if needed.
  Check System Resources: Monitor system performance and resource usage. If the system is low on memory or other resources, consider optimizing performance or increasing resources.
  SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address this specific error. SAP Notes often contain fixes or workarounds for known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in PPPI, such as CPO1 (Create Layout) and CPO2 (Change Layout).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  SAP Support: If the issue persists, consider opening a support ticket with SAP for further assistance.
  
  Conclusion:
  Resolving the CPOC820 error requires a systematic approach to identify the root cause. By checking data integrity, authorizations, system updates, configurations, and resources, you can often find a solution. If necessary, leverage SAP's support resources for more complex issues.