How To Fix CPOC810 - An internal error has occurred

SAP Error Message - Details

• Message type: E = Error

• Message class: CPOC - PP-PI-PMA: Process Operator Cockpit Messages

• Message number: 810

• Message text: An internal error has occurred

What causes this issue?

An internal error occurred. Parts of the document may no longer
function correctly. Input fields may, for example, no longer be ready
for input and pushbuttons can no longer be chosen.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Stop processing the document.
Try to call up the document again.
If the error occurs again, contact your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CPOC810 - An internal error has occurred ?

  The SAP error message CPOC810, which states "An internal error has occurred," typically indicates that there is a problem within the SAP system that is not easily identifiable. This error can arise from various underlying issues, including configuration problems, data inconsistencies, or issues with the SAP application itself.
  Possible Causes:
  
  Configuration Issues: Incorrect settings in the system configuration can lead to internal errors.
  Data Inconsistencies: Corrupted or inconsistent data in the database can trigger this error.
  System Bugs: There may be bugs in the SAP software that cause unexpected behavior.
  Authorization Problems: Insufficient permissions for the user trying to perform an action can lead to internal errors.
  Performance Issues: System performance problems, such as memory shortages or database locks, can also result in this error.
  
  Solutions:
  
  Check SAP Notes: Look for relevant SAP Notes in the SAP Support Portal. SAP frequently releases notes that address known issues and provide patches or workarounds.
  Review System Logs: Check the system logs (transaction codes like SLG1 for application logs) for more detailed error messages that can provide insight into the root cause.
  Data Consistency Checks: Run consistency checks on the relevant data to identify and correct any inconsistencies.
  Reconfigure Settings: Review and correct any configuration settings that may be causing the issue.
  User Authorizations: Ensure that the user has the necessary authorizations to perform the action that triggered the error.
  System Performance: Monitor system performance and resolve any issues related to memory or database locks.
  Contact SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ST22 (Dump Analysis) and SM21 (System Log) to investigate further.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Documentation: Review the official SAP documentation for the specific module or functionality you are working with, as it may contain troubleshooting steps.
  
  Conclusion:
  The CPOC810 error can be challenging to diagnose due to its internal nature. A systematic approach to troubleshooting, including checking logs, reviewing configurations, and consulting SAP resources, is essential for resolving the issue.