How To Fix CPE804 - Problem during save of CPE data

SAP Error Message - Details

• Message type: E = Error

• Message class: CPE - Commodity Pricing Engine

• Message number: 804

• Message text: Problem during save of CPE data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CPE804 - Problem during save of CPE data ?

  The SAP error message CPE804, which indicates a "Problem during save of CPE data," typically arises in the context of the Customer Product Environment (CPE) or related modules. This error can occur due to various reasons, including data inconsistencies, configuration issues, or system-related problems.
  Causes:
  
  Data Inconsistencies: There may be missing or incorrect data in the fields required for saving CPE data.
  Authorization Issues: The user may not have the necessary permissions to save the data.
  Configuration Errors: Incorrect configuration settings in the CPE module or related areas can lead to this error.
  System Performance: If the system is experiencing performance issues, it may fail to save data properly.
  Database Locking: If the database is locked or if there are ongoing transactions that conflict with the save operation, this error may occur.
  
  Solutions:
  
  Check Data Validity: Review the data being entered for completeness and correctness. Ensure that all mandatory fields are filled out and that the data adheres to the expected formats.
  Review Authorizations: Ensure that the user has the necessary authorizations to perform the save operation. This may involve checking roles and permissions in the SAP system.
  Configuration Review: Check the configuration settings related to CPE. Ensure that all necessary configurations are correctly set up.
  System Performance: Monitor system performance and check for any ongoing issues. If the system is slow or unresponsive, consider performing a system restart or consulting with your IT department.
  Database Locks: Use transaction codes like SM12 to check for any locks on the database that may be preventing the save operation. If locks are found, they may need to be released.
  Error Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into the specific cause of the issue.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches and updates.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CPE1, CPE2, and others related to CPE management.
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  Documentation: Review SAP documentation related to CPE for any specific guidelines or troubleshooting steps.
  
  By following these steps, you should be able to identify and resolve the issue causing the CPE804 error message in SAP.