How To Fix /CPD/PWS_MP_API027 - Contact person: Enter a valid email ID

SAP Error Message - Details

• Message type: E = Error

• Message class: /CPD/PWS_MP_API -

• Message number: 027

• Message text: Contact person: Enter a valid email ID

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /CPD/PWS_MP_API027 - Contact person: Enter a valid email ID ?

  The SAP error message /CPD/PWS_MP_API027 Contact person: Enter a valid email ID typically indicates that the system is expecting a valid email address format for a contact person field, but the input provided does not meet the required criteria. This error can occur in various SAP modules, particularly in scenarios involving customer or vendor master data, where contact information is essential.
  Cause:
  
  Invalid Email Format: The email address entered does not conform to standard email formatting rules (e.g., missing "@" symbol, no domain, etc.).
  Empty Field: The field for the email address may be left blank when it is required.
  Special Characters: The email address may contain invalid characters that are not allowed.
  System Configuration: There may be specific validation rules set up in the SAP system that enforce stricter email formats.
  
  Solution:
  
  
  Check Email Format: Ensure that the email address follows the correct format, which typically includes:
  
  A local part (before the "@")
  An "@" symbol
  A domain part (after the "@"), which includes a domain name and a top-level domain (e.g., .com, .org).
  Example of a valid email: [e-mail]
  
  
  
  Avoid Special Characters: Make sure the email does not contain spaces or special characters that are not allowed (e.g., !#$%&'*+/=?^_{|}~`).
  
  
  Field Requirement: If the field is mandatory, ensure that it is not left blank.
  
  
  Consult Documentation: If you are unsure about the specific requirements for the email format in your SAP system, consult the relevant SAP documentation or your system administrator.
  
  
  Validation Rules: If the issue persists, check if there are any custom validation rules in place that might be affecting the input. This may require assistance from your SAP technical team.
  
  
  Testing: After making the necessary corrections, try saving or processing the data again to see if the error is resolved.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Training: Ensure that users entering data are trained on the correct format for email addresses.
  System Configuration: Review the configuration settings in the SAP system related to contact person data to ensure they align with business requirements.
  
  If the problem continues after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.