How To Fix /CPD/PWS_MP_API024 - Contact person: Enter a valid title


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /CPD/PWS_MP_API -

  • Message number: 024

  • Message text: Contact person: Enter a valid title

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message /CPD/PWS_MP_API024 - Contact person: Enter a valid title ?

    The SAP error message /CPD/PWS_MP_API024 Contact person: Enter a valid title typically occurs when you are trying to create or update a contact person in the SAP system, and the title field is either empty or contains an invalid value. This error is part of the SAP Customer Relationship Management (CRM) or SAP Customer Data Management (CDM) modules, where maintaining accurate contact information is crucial.

    Cause:

    1. Empty Title Field: The title field for the contact person is not filled in.
    2. Invalid Title Value: The title entered does not match any of the predefined values in the system. This could be due to a typo or using a title that is not recognized by the system.
    3. Configuration Issues: The title field may not be properly configured in the system settings, leading to validation errors.

    Solution:

    1. Check Title Field: Ensure that the title field is filled in with a valid entry. Common titles include "Mr.", "Ms.", "Dr.", etc.
    2. Use Predefined Values: If your organization has predefined titles, make sure to use one of those. You can check the list of valid titles in the configuration settings or by consulting with your SAP administrator.
    3. Configuration Review: If you have access, review the configuration settings for the title field in the relevant SAP module. Ensure that the field is set up correctly and that the list of valid titles is complete.
    4. Consult Documentation: Refer to the SAP documentation or help files for guidance on valid entries for the title field.
    5. Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
    • User Roles and Permissions: Ensure that you have the necessary permissions to create or update contact persons in the system.
    • Training and Documentation: Review any training materials or documentation provided by your organization regarding the use of the CRM or CDM modules.

    By following these steps, you should be able to resolve the error and successfully enter a valid title for the contact person in SAP.

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