How To Fix /CPD/CL_MSG387 - Scaling Factor has been deactivated from the Scaling Factor button

SAP Error Message - Details

• Message type: E = Error

• Message class: /CPD/CL_MSG -

• Message number: 387

• Message text: Scaling Factor has been deactivated from the Scaling Factor button

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /CPD/CL_MSG387 - Scaling Factor has been deactivated from the Scaling Factor button ?

  The SAP error message /CPD/CL_MSG387 indicates that the scaling factor has been deactivated from the Scaling Factor button in the context of the SAP system, particularly in the area of condition management or pricing.
  Cause:
  The error typically arises when:
  
  Scaling Factor Deactivation: The scaling factor feature has been turned off for a particular condition type or pricing procedure. This can happen due to configuration changes or settings in the condition records.
  Incorrect Configuration: The configuration settings for the condition type may not allow for scaling factors, or the scaling factor may not be applicable for the specific transaction or item.
  User Permissions: The user may not have the necessary permissions to activate or modify the scaling factor settings.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the configuration settings for the relevant condition type in the SAP system (Transaction code: SPRO).
  Navigate to the pricing procedure and check if the scaling factor is enabled for the condition type in question.
  
  
  
  Activate Scaling Factor:
  
  If the scaling factor is deactivated, you may need to activate it. This can usually be done in the condition type settings where you can specify whether scaling factors should be used.
  
  
  
  Review Condition Records:
  
  Check the condition records for the specific condition type to ensure that they are set up correctly and that the scaling factor is applicable.
  
  
  
  User Permissions:
  
  Ensure that the user has the necessary authorizations to modify the scaling factor settings. This may require coordination with your SAP security team.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to pricing and condition management for any specific notes or guidelines regarding scaling factors.
  
  
  
  Testing:
  
  After making changes, perform a test transaction to ensure that the scaling factor is now functioning as expected.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Transaction Codes: Familiarize yourself with transaction codes related to pricing and condition management, such as:
  
  VK11 (Create Condition)
  VK12 (Change Condition)
  VK13 (Display Condition)
  
  
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to consult with an SAP expert or your organization's SAP support team for further assistance.