How To Fix /CPD/CL_MSG372 - User name &1 is invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: /CPD/CL_MSG -

• Message number: 372

• Message text: User name &1 is invalid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /CPD/CL_MSG372 - User name &1 is invalid ?

  The SAP error message /CPD/CL_MSG372 User name &1 is invalid typically indicates that the user name you are trying to use is not recognized by the system. This can occur for several reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  User Not Created: The user name you are trying to log in with has not been created in the SAP system.
  User Deactivation: The user account may exist but has been deactivated or locked.
  Typographical Error: There may be a typo in the user name entered.
  Incorrect Client: The user may not exist in the client you are trying to log into.
  Authorization Issues: The user may not have the necessary authorizations to access the system.
  
  Solutions:
  
  
  Check User Existence:
  
  Use transaction code SU01 to check if the user exists in the system. If not, you may need to create the user.
  
  
  
  User Activation:
  
  If the user exists but is locked or deactivated, you can unlock or activate the user in transaction SU01.
  
  
  
  Verify User Name:
  
  Double-check the spelling of the user name you are entering. Ensure there are no extra spaces or incorrect characters.
  
  
  
  Client Check:
  
  Ensure you are logging into the correct client. Users can be client-specific, and the user may not exist in the client you are accessing.
  
  
  
  Authorization Check:
  
  If the user exists and is active, check the user's authorizations to ensure they have the necessary permissions to log in.
  
  
  
  Consult with Basis Team:
  
  If you are unable to resolve the issue, consult with your SAP Basis team or system administrator for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU10: Mass User Maintenance
  SUIM: User Information System (to check user roles and authorizations)
  
  
  
  SAP Notes: Check SAP Notes for any known issues related to user management and authentication.
  
  
  Documentation: Refer to SAP Help documentation for user management and security settings.
  
  
  By following these steps, you should be able to identify and resolve the issue related to the invalid user name error in SAP.