How To Fix /CPD/CL_MSG035 - Entry with specified priority exists; change priority

SAP Error Message - Details

• Message type: E = Error

• Message class: /CPD/CL_MSG -

• Message number: 035

• Message text: Entry with specified priority exists; change priority

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /CPD/CL_MSG035 - Entry with specified priority exists; change priority ?

  The SAP error message /CPD/CL_MSG035 Entry with specified priority exists; change priority typically occurs in the context of the SAP Customer Relationship Management (CRM) or SAP Customer Data Management (CDM) modules. This error indicates that there is an attempt to create or modify an entry (such as a task, activity, or other object) with a priority that already exists in the system.
  Cause:
  
  Duplicate Priority: The system is designed to prevent multiple entries from having the same priority level. If you try to create or update an entry with a priority that is already assigned to another entry, this error will be triggered.
  Configuration Issues: There may be a configuration setting that enforces unique priorities for certain types of entries, leading to this error when the uniqueness constraint is violated.
  
  Solution:
  
  Change the Priority: The most straightforward solution is to change the priority of the entry you are trying to create or modify. Choose a different priority level that is not currently in use.
  Check Existing Entries: Review the existing entries to see which ones are using the priority you are trying to assign. You can do this by querying the relevant database table or using transaction codes that allow you to view the entries.
  Adjust Configuration: If the requirement allows, you may consider adjusting the configuration settings to allow for duplicate priorities, but this should be done with caution and in accordance with business rules.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling priorities in the context of your application.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may use transaction codes like CRMD_ORDER, CRMD_ORDERADM_H, or others to view and manage entries.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Permissions: Ensure that the user has the necessary permissions to create or modify entries, as sometimes permission issues can lead to unexpected errors.
  Testing: If you are in a development or testing environment, try replicating the issue with different priorities to understand the behavior better.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth analysis and assistance.