How To Fix CONV_IGS002 - IGS could not be instantiated - parameters: &1, &2, &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CONV_IGS - IGS Converter (BAdIs CONV_*_IGS)

• Message number: 002

• Message text: IGS could not be instantiated - parameters: &1, &2, &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CONV_IGS002 - IGS could not be instantiated - parameters: &1, &2, &3 ?

  The SAP error message CONV_IGS002 indicates that the Internet Graphics Service (IGS) could not be instantiated. This error typically arises when there are issues related to the configuration or availability of the IGS service, which is responsible for rendering graphics in SAP applications.
  Causes:
  
  Configuration Issues: The IGS may not be properly configured in the SAP system. This includes missing or incorrect parameters in the IGS configuration.
  Service Not Running: The IGS service may not be running on the server. If the service is stopped or not started correctly, it will lead to this error.
  Network Issues: There may be network connectivity issues preventing the IGS from being accessed.
  Resource Limitations: The server may be running low on resources (CPU, memory) which can prevent the IGS from starting or functioning properly.
  Incorrect Parameters: The parameters passed to the IGS may be incorrect or not recognized, leading to instantiation failure.
  
  Solutions:
  
  
  Check IGS Configuration:
  
  Go to transaction SICF and check the configuration of the IGS service.
  Ensure that the parameters are correctly set and that the service is activated.
  
  
  
  Start the IGS Service:
  
  Ensure that the IGS service is running. You can check this in transaction SMICM (ICM Monitor) or by using the command line on the server.
  If it is not running, start the service and monitor the logs for any errors.
  
  
  
  Review Logs:
  
  Check the IGS logs for any specific error messages that can provide more context on why the instantiation failed. Logs can typically be found in the directory where the IGS is installed.
  
  
  
  Check Network Connectivity:
  
  Ensure that there are no network issues preventing access to the IGS. This includes checking firewalls, network configurations, and ensuring that the server is reachable.
  
  
  
  Resource Monitoring:
  
  Monitor the server resources to ensure that there are sufficient CPU and memory available for the IGS to function. If resources are low, consider optimizing or upgrading the server.
  
  
  
  Parameter Validation:
  
  Validate the parameters being passed to the IGS. Ensure they are correct and conform to expected formats.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to IGS and the specific error message for any patches or updates that may resolve the issue.
  Documentation: Refer to the official SAP documentation for IGS configuration and troubleshooting.
  Community Forums: Engage with SAP community forums or support channels for additional insights and shared experiences from other users facing similar issues.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.