How To Fix CONT_TOOLS_E265 - **** message for SHTR-SHMP pair***

SAP Error Message - Details

• Message type: E = Error

• Message class: CONT_TOOLS_E - Messages for BI CONTENT TOOLS

• Message number: 265

• Message text: **** message for SHTR-SHMP pair***

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CONT_TOOLS_E265 - **** message for SHTR-SHMP pair*** ?

  The SAP error message CONT_TOOLS_E265 typically relates to issues with the configuration or compatibility of the SHTR (Shipping Transportation Request) and SHMP (Shipping Management Process) pair in the context of SAP's transportation management or logistics execution modules. This error can occur during various processes, such as when trying to create or process transportation requests or shipments.
  Cause:
  
  Configuration Issues: The error may arise due to incorrect or incomplete configuration settings in the transportation management module.
  Data Inconsistencies: There may be inconsistencies in the data related to the SHTR and SHMP, such as missing or incorrect entries in the relevant tables.
  Version Compatibility: The error could also be due to compatibility issues between different versions of SAP components or modules.
  Missing Master Data: Required master data (like transportation lanes, routes, or shipping points) may be missing or incorrectly set up.
  
  Solution:
  
  Check Configuration: Review the configuration settings for the transportation management module. Ensure that all necessary settings for SHTR and SHMP are correctly configured.
  Data Validation: Validate the data associated with the SHTR and SHMP. Check for any missing or incorrect entries in the relevant tables.
  Master Data Review: Ensure that all required master data is available and correctly maintained. This includes checking transportation lanes, routes, and shipping points.
  Transaction Logs: Review transaction logs or error logs for more detailed information about the error. This can provide insights into what specifically is causing the issue.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error message. Applying the latest patches or updates may resolve the issue.
  Consult Documentation: Refer to SAP documentation for guidance on the specific processes related to SHTR and SHMP. This can provide insights into best practices and common pitfalls.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  SAP Transportation Management (TM): Understanding the broader context of SAP TM can help in troubleshooting issues related to transportation requests and processes.
  Error Handling in SAP: Familiarize yourself with general error handling practices in SAP, which can aid in diagnosing and resolving issues.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing additional insights or solutions.
  
  By following these steps, you should be able to identify and resolve the CONT_TOOLS_E265 error related to the SHTR-SHMP pair in SAP.