How To Fix COM_PRSEARCH028 - Search criterion &1 must be used in tool &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: COM_PRSEARCH - Messages for Search API

  • Message number: 028

  • Message text: Search criterion &1 must be used in tool &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message COM_PRSEARCH028 - Search criterion &1 must be used in tool &2 ?

    The SAP error message COM_PRSEARCH028 indicates that a specific search criterion (denoted as &1) is not being used correctly in the specified tool (denoted as &2). This error typically arises in the context of product search or similar functionalities within SAP, particularly in the areas of Product Lifecycle Management (PLM) or Material Management (MM).

    Cause:

    The error is usually caused by one of the following reasons:

    1. Incorrect Search Configuration: The search criterion you are trying to use is not configured or allowed in the specified tool or transaction.
    2. Missing Authorizations: The user may not have the necessary authorizations to use the specified search criterion in the tool.
    3. System Settings: The system settings or parameters may not be correctly set up to allow the use of the specified search criterion.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check Configuration:

      • Verify the configuration settings for the search criteria in the relevant tool. Ensure that the search criterion you are trying to use is indeed supported by the tool.
      • If you have access, check the customizing settings in transaction SPRO or the relevant configuration transaction.
    2. Review Authorizations:

      • Ensure that the user has the necessary authorizations to access and use the specified search criterion. You may need to consult with your SAP security team to review and adjust user roles and permissions.
    3. Consult Documentation:

      • Refer to the SAP documentation or help files related to the specific tool you are using. This may provide insights into the correct usage of search criteria.
    4. Contact SAP Support:

      • If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. Provide them with the error message details and the context in which it occurs.
    5. Testing:

      • If possible, test the search functionality with different criteria or in a different environment (like a development or test system) to see if the issue is specific to a particular configuration or user.

    Related Information:

    • Transaction Codes: Depending on the context, you may be using various transaction codes related to product search, such as MM03 (Display Material), or PLM-related transactions.
    • SAP Notes: Check for any relevant SAP Notes that might address this specific error message or provide additional troubleshooting steps.
    • Community Forums: Consider searching or posting in SAP community forums or discussion boards, as other users may have encountered and resolved similar issues.

    By following these steps, you should be able to identify the cause of the error and implement a suitable solution.

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