How To Fix COM_PRODUCT_CUSTMSG000 - No descriptions exist for product &1

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_PRODUCT_CUSTMSG - Product: Customer-Specific Messages

• Message number: 000

• Message text: No descriptions exist for product &1

What causes this issue?

If you have tried to <ZH>create</> a product, this message can occur if:
No description has been transferred for the product.
Descriptions have been transferred that contain only blanks.
If you have tried to <ZH>change</> a product, this message can occur if:
No descriptions exist for this product in the database.
All existing descriptions in the database were deleted, without at least
one new description being created.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PRODUCT_CUSTMSG000 - No descriptions exist for product &1 ?

  The SAP error message COM_PRODUCT_CUSTMSG000 with the description "No descriptions exist for product &1" typically indicates that the system is unable to find a description for a specific product identified by the placeholder &1. This can occur in various contexts, such as when trying to display product information, during order processing, or in reports.
  Cause:
  
  Missing Product Descriptions: The most common cause is that the product in question does not have a description maintained in the relevant master data tables.
  Data Inconsistency: There may be inconsistencies in the product master data, such as missing entries in the language-specific descriptions.
  Incorrect Product ID: The product ID being referenced may be incorrect or does not exist in the system.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view the product details.
  
  Solution:
  
  
  Check Product Master Data:
  
  Navigate to the product master data in SAP (usually in transaction codes like MM03 for material master).
  Verify if the product ID exists and check if the description is maintained for the relevant language.
  
  
  
  Maintain Descriptions:
  
  If the description is missing, you can add it by using transaction MM02 (to change material master data) or the relevant transaction for the specific product type.
  Ensure that the description is maintained in all necessary languages if your system is multilingual.
  
  
  
  Verify Product ID:
  
  Double-check the product ID being used in the transaction or report to ensure it is correct.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to view product details. This can be checked with your SAP security team.
  
  
  
  Consult Documentation:
  
  If the issue persists, consult SAP documentation or support for further troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM01, MM02, MM03, and MM04 for creating, changing, displaying, and deleting material master data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Forums: Consider visiting SAP community forums or user groups for additional insights and solutions from other users who may have encountered the same issue.
  
  By following these steps, you should be able to resolve the error message and ensure that product descriptions are correctly maintained in your SAP system.