How To Fix COM_PRODUCT484 - Product does not exist for sales organization &1, distribution channel &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: COM_PRODUCT - General Messages on Products

  • Message number: 484

  • Message text: Product does not exist for sales organization &1, distribution channel &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message COM_PRODUCT484 - Product does not exist for sales organization &1, distribution channel &2 ?

    The SAP error message COM_PRODUCT484 indicates that a product does not exist for a specific sales organization and distribution channel combination. This error typically occurs in the context of sales and distribution processes when trying to access or process a product that has not been properly configured in the system.

    Cause:

    1. Missing Product Master Data: The product may not have been created or maintained for the specified sales organization and distribution channel.
    2. Incorrect Sales Organization/Distribution Channel: The sales organization or distribution channel specified in the transaction may be incorrect or not aligned with the product's configuration.
    3. Product Status: The product may be inactive or not available for sales in the specified sales organization or distribution channel.
    4. Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to missing or outdated product information.

    Solution:

    1. Check Product Master Data:

      • Go to the product master data in SAP (transaction code MM03 for material master).
      • Verify if the product exists for the specified sales organization and distribution channel.
      • If it does not exist, you may need to create or extend the product for the relevant sales organization and distribution channel using transaction code MM01 or MM02.
    2. Verify Sales Organization and Distribution Channel:

      • Ensure that the sales organization and distribution channel you are using in your transaction are correct.
      • Check if the product is assigned to the correct sales organization and distribution channel.
    3. Activate Product:

      • If the product is inactive, you may need to activate it for the relevant sales organization and distribution channel.
    4. Data Maintenance:

      • Ensure that all necessary data is maintained in the system, including pricing, availability, and other relevant information for the product.
    5. Consult with SAP Support:

      • If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting the SAP Help Portal for further assistance.

    Related Information:

    • Transaction Codes:

      • MM01: Create Material
      • MM02: Change Material
      • MM03: Display Material
      • VK11: Create Pricing Condition
      • VK12: Change Pricing Condition
      • VK13: Display Pricing Condition
    • Master Data Configuration: Ensure that the necessary configurations for sales organizations and distribution channels are correctly set up in the system.

    • Documentation: Refer to SAP documentation or help files for detailed steps on maintaining product master data and troubleshooting common errors.

    By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it.

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