How To Fix COM_PRODUCT043 - Product ID not unique; call up F4 Help for product ID

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_PRODUCT - General Messages on Products

• Message number: 043

• Message text: Product ID not unique; call up F4 Help for product ID

What causes this issue?

You want to enter the price for a particular product. The system found,
however, that there is more than one product with this product ID on the
server.
To identify a product uniquely, the logical system and product type are
required in addition to the product ID.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Choose <LS>Item</> and then use the input help for the <LS>Product ID
</> field to find a product ID. Choose the <LS>Search by Product Type
</> tab and enter the ID of the product for which you want to create
condition records. Select the relevant product from the hit list and it
will be transferred to condition maintenance.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PRODUCT043 - Product ID not unique; call up F4 Help for product ID ?

  The SAP error message COM_PRODUCT043 indicates that the Product ID you are trying to use is not unique within the system. This typically occurs when there are multiple entries in the database that match the Product ID you are trying to enter, leading to ambiguity.
  Cause:
  
  Duplicate Entries: The most common cause is that there are multiple products with the same Product ID in the system.
  Incorrect Input: You may have entered the Product ID incorrectly, leading to a search that returns multiple results.
  Data Migration Issues: If data was migrated from another system, it’s possible that duplicates were created during the migration process.
  
  Solution:
  
  Use F4 Help: As suggested in the error message, you can use the F4 help function to view all the entries associated with the Product ID. This will allow you to see the duplicates and select the correct one.
  Check for Duplicates: 
  
  Go to the relevant transaction (e.g., MM03 for material master) and search for the Product ID.
  Review the list of products returned to identify duplicates.
  
  
  Correct the Input: Ensure that you are entering the correct Product ID. If you are unsure, use the F4 help to find the correct ID.
  Data Cleanup: If duplicates are found and they are not supposed to exist, you may need to clean up the data. This could involve:
  
  Merging duplicate entries.
  Deleting unnecessary duplicates (ensure you have the proper authorizations and backups before doing this).
  
  
  Consult with IT or SAP Support: If you are unable to resolve the issue, it may be necessary to consult with your IT department or SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM03 (Display Material), MM02 (Change Material), or COM_PRODUCT to manage product data.
  Data Management: Regular audits of product data can help prevent issues related to duplicates.
  Documentation: Review SAP documentation or help files for more detailed information on managing product IDs and handling errors.
  
  By following these steps, you should be able to resolve the COM_PRODUCT043 error and ensure that your Product ID entries are unique and correctly managed within the SAP system.