How To Fix COM_PRODUCT010 - Internal error & in authorization check for products


SAP Error Message - Details

  • Message type: E = Error

  • Message class: COM_PRODUCT - General Messages on Products

  • Message number: 010

  • Message text: Internal error & in authorization check for products

  • Show details Hide details
  • What causes this issue?

    An error with the number &V1& has occurred in the authorization check
    for the object COM_PRODUCT.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Inform your system administrator.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message COM_PRODUCT010 - Internal error & in authorization check for products ?

    The SAP error message COM_PRODUCT010 indicates an internal error during the authorization check for products. This error typically arises in the context of SAP's Product Management or similar modules where product-related data is being accessed or manipulated.

    Cause:

    1. Authorization Issues: The user may not have the necessary authorizations to access or modify the product data.
    2. Configuration Errors: There may be issues with the configuration of the authorization objects related to product management.
    3. Data Integrity Issues: Corrupted or inconsistent data in the product master records can lead to internal errors.
    4. System Bugs: There may be bugs in the SAP system or specific patches that need to be applied.

    Solution:

    1. Check Authorizations:

      • Verify that the user has the appropriate authorizations for the product management activities they are trying to perform. This can be done by checking the user's roles and profiles in transaction SU01 or PFCG.
      • Ensure that the relevant authorization objects (e.g., C_COM_PRODUCT) are included in the user's roles.
    2. Review Configuration:

      • Check the configuration settings for product management in the SAP system. Ensure that all necessary settings are correctly configured.
      • If there are custom authorizations, ensure they are correctly set up.
    3. Data Consistency Check:

      • Run consistency checks on the product master data to identify any inconsistencies or corruption. This can be done using transaction MM02 or similar transactions depending on the product type.
      • If inconsistencies are found, they may need to be corrected manually or through a data correction program.
    4. System Logs and Traces:

      • Check the system logs (transaction SM21) and short dumps (transaction ST22) for any additional error messages or information that can provide more context about the internal error.
      • Use transaction SLG1 to check application logs related to product management.
    5. SAP Notes and Support:

      • Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be known issues or patches available.
      • If the issue persists, consider reaching out to SAP Support for assistance, providing them with the error details and any relevant logs.

    Related Information:

    • Authorization Objects: Familiarize yourself with the relevant authorization objects for product management, such as C_COM_PRODUCT, to understand the permissions required.
    • Transaction Codes: Common transaction codes related to product management include:
      • MM01: Create Material
      • MM02: Change Material
      • MM03: Display Material
    • Documentation: Review SAP documentation related to product management and authorization checks for more detailed information.

    By following these steps, you should be able to diagnose and resolve the COM_PRODUCT010 error effectively.

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