How To Fix COM_PAYPLAN_CHECK_PC021 - You closed the payment card registration so the session was cancelled.

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_PAYPLAN_CHECK_PC - Messages for Checking Payment Card

• Message number: 021

• Message text: You closed the payment card registration so the session was cancelled.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PAYPLAN_CHECK_PC021 - You closed the payment card registration so the session was cancelled. ?

  The SAP error message COM_PAYPLAN_CHECK_PC021 indicates that the payment card registration process was closed, leading to the cancellation of the session. This error typically occurs in the context of payment processing, particularly when dealing with payment cards in SAP.
  Cause:
  
  Session Closure: The error is triggered when the user closes the payment card registration session prematurely or if the session times out.
  User Action: The user may have inadvertently closed the dialog or navigated away from the payment card registration screen.
  System Configuration: There may be specific configurations or settings in the SAP system that affect how payment card registrations are handled.
  
  Solution:
  
  Reopen the Payment Card Registration: Navigate back to the payment card registration screen and attempt to register the payment card again.
  Check User Actions: Ensure that you do not close the session or navigate away from the registration process until it is completed.
  Session Timeout Settings: If the session is timing out too quickly, consider discussing with your SAP administrator to adjust the session timeout settings.
  Review Configuration: Check the configuration settings related to payment card processing in SAP to ensure they are set up correctly.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling payment card registrations.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Training: Ensure that users involved in payment processing are adequately trained on the procedures to avoid premature session closures.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact your SAP support team for further assistance.