How To Fix COM_HIERARCHY036 - No entries exist

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_HIERARCHY - Hierarchy

• Message number: 036

• Message text: No entries exist

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message COM_HIERARCHY036 - No entries exist ?

  The SAP error message COM_HIERARCHY036 indicates that there are no entries found in the specified hierarchy. This error typically occurs in the context of SAP Controlling (CO) or when working with hierarchical data structures, such as cost centers, profit centers, or internal orders.
  Cause:
  
  
  Missing Data: The most common cause is that the hierarchy you are trying to access does not have any entries. This could be due to:
  
  The hierarchy has not been created or activated.
  The data has not been populated in the hierarchy.
  The hierarchy is not assigned to the relevant organizational units or objects.
  
  
  
  Incorrect Selection Criteria: The selection criteria used to retrieve the hierarchy might be incorrect, leading to no results being found.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view the hierarchy data.
  
  
  Solution:
  
  
  Check Hierarchy Configuration:
  
  Verify that the hierarchy has been created and is active. You can do this by navigating to the relevant configuration settings in SAP.
  Ensure that the hierarchy is correctly assigned to the relevant organizational units.
  
  
  
  Populate Data:
  
  If the hierarchy exists but has no entries, you may need to populate it with the necessary data. This could involve creating new entries or ensuring that existing data is correctly assigned.
  
  
  
  Review Selection Criteria:
  
  Double-check the selection criteria you are using to access the hierarchy. Ensure that you are using the correct parameters and filters.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the hierarchy. You may need to consult with your SAP security team to verify and adjust user roles and permissions.
  
  
  
  Transaction Codes:
  
  Use relevant transaction codes (like KSH1, KSH2, etc.) to check and manage cost center hierarchies or other related hierarchies.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP documentation for detailed information on managing hierarchies in the specific module you are working with (e.g., CO, FI).
  Community Forums: SAP Community and other forums can be helpful for finding similar issues faced by other users and their solutions.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further investigation.