How To Fix COCM476 - Sales order does not have a selection key => No separation or reuse

SAP Error Message - Details

• Message type: E = Error

• Message class: COCM - Order Change Management

• Message number: 476

• Message text: Sales order does not have a selection key => No separation or reuse

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message COCM476 - Sales order does not have a selection key => No separation or reuse ?

  The SAP error message COCM476 indicates that a sales order does not have a selection key, which is necessary for the system to determine how to process the order in terms of separation or reuse. This error typically arises in the context of the Controlling (CO) module, particularly when dealing with cost object controlling or internal orders.
  Cause:
  
  Missing Selection Key: The sales order in question does not have a selection key assigned. The selection key is used by the system to identify how costs should be allocated or processed.
  Configuration Issues: There may be configuration issues in the system related to the sales order type or the controlling area settings.
  Data Inconsistencies: There could be inconsistencies in the master data or transaction data that prevent the selection key from being assigned.
  
  Solution:
  
  
  Check Sales Order Configuration:
  
  Verify the configuration of the sales order type in the system. Ensure that the selection key is defined for the sales order type you are using.
  Navigate to the configuration settings in SPRO (SAP Project Reference Object) and check the settings under Sales and Distribution (SD) and Controlling (CO).
  
  
  
  Assign a Selection Key:
  
  If the sales order does not have a selection key, you may need to manually assign one. This can typically be done in the sales order creation or modification screen.
  Ensure that the selection key is appropriate for the type of sales order and the associated controlling area.
  
  
  
  Review Master Data:
  
  Check the master data for the customer, material, and any other relevant entities to ensure that they are correctly set up and linked to the sales order.
  Ensure that the relevant settings in the material master and customer master are correctly configured.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for specific guidance on the selection key and its role in sales order processing.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific configuration and version of your SAP system.
  
  
  
  Related Information:
  
  Transaction Codes: You may find it useful to use transaction codes like VA01 (Create Sales Order), VA02 (Change Sales Order), and VA03 (Display Sales Order) to investigate the sales order details.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Exits and BAdIs: If your organization has custom developments, check if there are any user exits or BAdIs that might affect the assignment of selection keys.
  
  By following these steps, you should be able to identify the cause of the COCM476 error and implement a solution to resolve it.