How To Fix COCF227 - Notification type &1 is not a shift note

SAP Error Message - Details

• Message type: E = Error

• Message class: COCF - Order/Confirmation Functions

• Message number: 227

• Message text: Notification type &1 is not a shift note

What causes this issue?

A notification type can be used as a shift note if the following
conditions are satisfied:
Subscreen 130 (shift note) has been maintained in Customizing for the
notification type.
The <DS:DE.COCF_SN_SNFLAG>Independent Shift Note </>indicator has been
set in Customizing for the shift note.
If these conditions are not satisfied, no shift note can be created for
the work center or hierarchy. The content of a notification of this type
can nevertheless be shown in the shift report if the relevant work
center has been entered in the notification.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message COCF227 - Notification type &1 is not a shift note ?

  The SAP error message COCF227, which states "Notification type &1 is not a shift note," typically occurs in the context of SAP's Controlling (CO) module, particularly when dealing with notifications related to production or maintenance processes.
  Cause:
  This error message indicates that the system is expecting a specific type of notification (a shift note) but has received a different type of notification. Shift notes are typically used to document information related to shifts in production or maintenance activities, and the system is likely configured to only accept certain notification types for specific processes.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Notification Type: Verify the notification type you are trying to use. Ensure that it is indeed a shift note and that it is correctly configured in the system.
  
  
  Configuration Settings: If you have access to the configuration settings, check the settings for notification types in the relevant customizing transaction (e.g., SPRO). Ensure that the notification type you are using is set up to be recognized as a shift note.
  
  
  Use Correct Notification Type: If the notification type you are using is not intended to be a shift note, you may need to create a new notification of the correct type or modify your process to use the appropriate notification type.
  
  
  User Authorization: Ensure that you have the necessary authorizations to create or modify the notification types in question.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more information on the specific notification types and their intended uses.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance based on your specific system configuration.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW21 (Create Notification), IW22 (Change Notification), and others that may be relevant to your process.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  Training and Documentation: Ensure that users involved in creating notifications are trained on the correct processes and understand the different types of notifications available in the system.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.