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Message type: E = Error
Message class: CO - PPC order processing messages
Message number: 664
Message text: Sales order & for assembly order & is already being processed by &
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CO664
- Sales order & for assembly order & is already being processed by & ?The SAP error message CO664 typically indicates that a sales order or assembly order is currently being processed by another user or transaction. This can occur in various scenarios, such as when multiple users attempt to access or modify the same order simultaneously.
Cause:
- Concurrent Access: Another user is currently processing the same sales order or assembly order.
- Locking Mechanism: SAP uses a locking mechanism to prevent data inconsistencies. When one user is editing an order, it locks the order for other users.
- Long-running Transactions: If a transaction takes a long time to complete, it can hold the lock for an extended period, causing other users to encounter this error.
- Background Jobs: Sometimes, background jobs or processes may also lock the order.
Solution:
- Wait and Retry: If the order is being processed by another user, wait for them to complete their transaction and then try again.
- Identify the Lock: Use transaction code
SM12
to check for locks on the order. You can see which user is holding the lock and the details of the lock.- Contact the User: If you identify the user holding the lock, you may want to contact them to see if they can complete their transaction or release the lock.
- Release Locks: If necessary and if you have the appropriate permissions, you can manually release the lock using transaction
SM12
. However, this should be done with caution, as it may lead to data inconsistencies.- Check Background Jobs: Use transaction
SM37
to check if there are any background jobs that might be holding the lock on the order.- System Performance: If this issue occurs frequently, consider checking the system performance and optimizing long-running transactions.
Related Information:
SM12
: Display and manage locks.SM37
: Monitor background jobs.CO03
: Display production order (if applicable).If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or technical support for further investigation.
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