How To Fix CO399 - General error during internal processing of a requisition

SAP Error Message - Details

• Message type: E = Error

• Message class: CO - PPC order processing messages

• Message number: 399

• Message text: General error during internal processing of a requisition

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CO399 - General error during internal processing of a requisition ?

  The SAP error message CO399, which states "General error during internal processing of a requisition," typically indicates an issue that occurred during the processing of a requisition in the Controlling (CO) module. This error can arise from various underlying causes, and resolving it may require a systematic approach. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data related to the requisition, such as missing or incorrect information in the master data (e.g., cost centers, internal orders).
  Configuration Issues: Incorrect configuration settings in the Controlling module or related modules can lead to processing errors.
  Authorization Problems: The user may not have the necessary authorizations to process the requisition.
  System Bugs: There may be bugs or issues in the SAP system that are causing the error.
  Missing Dependencies: Required dependencies or prerequisites for processing the requisition may not be met.
  
  Solutions:
  
  Check Data Consistency: Review the requisition and related master data for any inconsistencies or missing information. Ensure that all required fields are filled out correctly.
  Review Configuration Settings: Check the configuration settings in the Controlling module to ensure they are set up correctly. This may involve consulting with your SAP configuration team.
  Authorization Check: Verify that the user has the necessary authorizations to perform the action related to the requisition. If not, the user may need to request additional permissions.
  System Logs: Check the system logs (transaction codes like SLG1) for more detailed error messages or information that can help identify the root cause of the issue.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to error CO399. Applying a relevant note may resolve the issue.
  Testing in a Sandbox: If possible, replicate the issue in a sandbox environment to test potential solutions without affecting the production system.
  Contact SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME51N (Create Purchase Requisition), ME52N (Change Purchase Requisition), and CO01 (Create Production Order) to navigate requisition processing.
  Documentation: Review SAP documentation and user manuals related to the Controlling module for additional insights into requisition processing.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By systematically addressing the potential causes and following the suggested solutions, you should be able to resolve the CO399 error effectively.