How To Fix CO285 - PRT availability could not be checked

SAP Error Message - Details

• Message type: E = Error

• Message class: CO - PPC order processing messages

• Message number: 285

• Message text: PRT availability could not be checked

What causes this issue?

The availability of the PRTs (production resources and tools) could not
be checked for one of the following reasons:
There are no control parameters defined in Customizing for this plant
and order type.
The control parameters defined in Customizing do not permit
availability checks.
There is no checking rule defined for this plant and order type.

How to fix this error?

Go into Customizing and check the corresponding control parameters for
checking the availability of PRTs.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CO285 - PRT availability could not be checked ?

  The SAP error message CO285 indicates that the system was unable to check the availability of a Production Resource Tool (PRT) during a production order or process order operation. This can occur for several reasons, and understanding the cause is essential for resolving the issue.
  Causes of CO285 Error
  
  PRT Not Assigned: The PRT may not be properly assigned to the operation in the production order.
  Incorrect Configuration: The configuration settings for the PRT or the production order may be incorrect or incomplete.
  Missing Master Data: The PRT may not have been created or may be missing essential master data, such as availability information.
  Availability Check Settings: The availability check settings for the PRT may not be configured correctly in the system.
  System Issues: There may be temporary system issues or inconsistencies in the database that prevent the availability check from being performed.
  
  Solutions to CO285 Error
  
  
  Check PRT Assignment:
  
  Ensure that the PRT is correctly assigned to the operation in the production order. You can do this by navigating to the production order and checking the operations tab.
  
  
  
  Review PRT Master Data:
  
  Verify that the PRT has been created in the system and that all necessary master data is complete. This includes checking the PRT's availability status and ensuring it is not marked as inactive.
  
  
  
  Check Configuration Settings:
  
  Review the configuration settings related to PRTs and availability checks. Ensure that the settings align with your business processes and requirements.
  
  
  
  Run Availability Check Manually:
  
  If possible, try to run the availability check manually for the PRT to see if it provides more detailed error messages or insights.
  
  
  
  Consult System Logs:
  
  Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may be able to provide insights based on the specific configuration and version of your SAP system.
  
  
  
  Related Information
  
  Transaction Codes: You may find it helpful to use transaction codes such as CO02 (Change Production Order) or CO03 (Display Production Order) to investigate the production order details.
  Documentation: Refer to SAP documentation or help files related to PRTs and production order management for more detailed guidance on configuration and troubleshooting.
  User Forums: Engaging with SAP community forums can also provide insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the CO285 error and implement a solution to resolve it.