How To Fix CNS021 - No receiver entry maintained in Customizing for your entries

SAP Error Message - Details

• Message type: E = Error

• Message class: CNS -

• Message number: 021

• Message text: No receiver entry maintained in Customizing for your entries

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CNS021 - No receiver entry maintained in Customizing for your entries ?

  The SAP error message CNS021 ("No receiver entry maintained in Customizing for your entries") typically occurs in the context of the SAP Cross-Application (CA) scenarios, particularly when dealing with the SAP Event Management (EM) or SAP Process Integration (PI) systems. This error indicates that there is a missing configuration for the receiver in the Customizing settings.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Receiver Configuration: The system does not have a defined receiver for the specific event or message type you are trying to process.
  Incorrect Customizing Settings: The Customizing settings for the relevant application area may not be properly maintained.
  Inconsistent Data: There may be inconsistencies in the data that are causing the system to not find the appropriate receiver.
  
  Solution:
  To resolve the CNS021 error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Go to the relevant Customizing transaction (usually SPRO).
  Navigate to the area related to the application you are working with (e.g., Event Management, Process Integration).
  Look for the section that deals with receiver determination or event handling.
  Ensure that the necessary receiver entries are maintained for the specific event or message type.
  
  
  
  Maintain Receiver Entries:
  
  If you find that there are no entries for the required receiver, you will need to create them.
  Define the receiver type, communication method, and any other necessary parameters.
  
  
  
  Review Event Types and Message Types:
  
  Ensure that the event types and message types you are working with are correctly defined and linked to the appropriate receivers.
  
  
  
  Check for Transport Issues:
  
  If the configuration was recently transported from another system, ensure that the transport was successful and that all necessary objects were included.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help files for specific guidance on the configuration settings for your version of SAP.
  
  
  
  Testing:
  
  After making the necessary changes, test the scenario again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (Customizing), SLG1 (Application Log), or others relevant to your specific SAP module.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered the same issue.
  
  By following these steps, you should be able to identify and resolve the cause of the CNS021 error in your SAP system.