How To Fix CNCL007 - Trigger point cannot be determined, as identifying data is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: CNCL - Messages for Class for Trigger Points (EWB)

• Message number: 007

• Message text: Trigger point cannot be determined, as identifying data is missing

What causes this issue?

INCLUDE EWB_TXT_INTERNAL_ERROR1 OBJECT DOKU ID TX
An attempt was made to determine the data of a trigger point. However,
not all of the data required to identify a trigger point was
transferred.
INCLUDE EWB_TXT_INTERNAL_ERROR2 OBJECT DOKU ID TX

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CNCL007 - Trigger point cannot be determined, as identifying data is missing ?

  The SAP error message CNCL007 indicates that the system is unable to determine the trigger point for a cancellation operation because some identifying data is missing. This error typically occurs in the context of cancellation processes in SAP, such as when trying to cancel a document or transaction related to project management, production orders, or other related modules.
  Causes:
  
  Missing Data: The most common cause is that required fields or data elements that are necessary to identify the transaction or document for cancellation are not filled in or are missing.
  Incorrect Document Status: The document you are trying to cancel may not be in a status that allows for cancellation.
  Authorization Issues: The user may not have the necessary permissions to perform the cancellation.
  Configuration Issues: There may be configuration settings in the system that are preventing the cancellation from being processed correctly.
  
  Solutions:
  
  Check Required Fields: Ensure that all necessary fields are filled in correctly. Review the transaction or document you are trying to cancel and verify that all identifying data is present.
  Verify Document Status: Check the status of the document you are attempting to cancel. If it is not in a cancellable state, you may need to take additional steps to change its status before cancellation.
  Review Authorizations: Ensure that the user has the appropriate authorizations to perform the cancellation. If not, contact your SAP security administrator to grant the necessary permissions.
  Consult Configuration Settings: If you suspect a configuration issue, consult with your SAP Basis or configuration team to review the settings related to the cancellation process.
  Use Transaction Logs: Check transaction logs or system messages for additional details that may provide insight into what specific data is missing.
  SAP Notes and Documentation: Look for relevant SAP Notes or documentation that may address this specific error message. SAP frequently updates its knowledge base with solutions for common issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the relevant transaction codes related to the cancellation process you are working with (e.g., CO02 for production orders, CJ20N for project management).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Testing in Development: If possible, replicate the issue in a development or test environment to better understand the cause without affecting production data.
  
  By following these steps, you should be able to identify the root cause of the CNCL007 error and implement a solution to resolve it.