How To Fix CN629 - Service package for the service activity cannot be empty

SAP Error Message - Details

• Message type: E = Error

• Message class: CN - Meldungen für Netzpläne

• Message number: 629

• Message text: Service package for the service activity cannot be empty

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CN629 - Service package for the service activity cannot be empty ?

  The SAP error message CN629, which states "Service package for the service activity cannot be empty," typically occurs in the context of service management or project management within SAP. This error indicates that a required field for a service package associated with a service activity has not been filled in.
  Cause:
  
  Missing Data: The most common cause of this error is that the service package field has not been populated when creating or modifying a service activity.
  Configuration Issues: There may be configuration settings in the system that require a service package to be assigned to service activities, and if this is not done, the error will be triggered.
  User Input Error: Users may inadvertently skip the service package field while entering data.
  
  Solution:
  
  Check the Service Activity: Go to the service activity in question and ensure that the service package field is filled in. If it is empty, select the appropriate service package from the dropdown list or create a new one if necessary.
  Review Configuration: If you are an administrator or have access to configuration settings, check the settings related to service activities and service packages to ensure that they are correctly configured.
  User Training: Ensure that users are trained to fill in all required fields when creating or modifying service activities to avoid this error in the future.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on service packages and service activities.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CN21 (Create Service Activity) or CN22 (Change Service Activity) to access and modify service activities.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By ensuring that the service package field is populated and reviewing the configuration settings, you should be able to resolve the CN629 error effectively.