How To Fix CMT2137 - Internal CM error: Unprocessed program error

SAP Error Message - Details

• Message type: E = Error

• Message class: CMT2 - Add-On Version: Message Class in CM Environment

• Message number: 137

• Message text: Internal CM error: Unprocessed program error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMT2137 - Internal CM error: Unprocessed program error ?

  The SAP error message CMT2137, which states "Internal CM error: Unprocessed program error," typically indicates an issue within the Change Management (CM) functionality of SAP. This error can arise due to various reasons, including configuration issues, data inconsistencies, or problems with the underlying program logic.
  Causes:
  
  Configuration Issues: Incorrect settings in the Change Management configuration can lead to this error.
  Data Inconsistencies: Inconsistent or corrupted data in the system can trigger internal errors.
  Program Logic Errors: Bugs or issues in the underlying ABAP code or program logic can cause unhandled exceptions.
  Transport Issues: Problems with transport requests or issues during the import of changes can also lead to this error.
  Authorization Issues: Lack of proper authorizations for the user executing the transaction can sometimes lead to unexpected errors.
  
  Solutions:
  
  Check Configuration: Review the Change Management configuration settings to ensure they are set up correctly. This includes checking the settings for transport routes, change requests, and related parameters.
  Data Consistency Check: Run consistency checks on the relevant data. You can use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to inspect the data.
  Review Logs: Check the system logs (transaction SM21) and short dumps (transaction ST22) for more detailed error messages that can provide insights into the root cause.
  Debugging: If you have access to the ABAP code, you can debug the program to identify where the error is occurring. This may require the assistance of a developer.
  Transport Management: If the error is related to transport issues, ensure that all transport requests are correctly imported and that there are no inconsistencies in the transport directory.
  User Authorizations: Verify that the user has the necessary authorizations to perform the actions that triggered the error.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any logs or dumps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), ST22 (Dump Analysis), and SE80 (Object Navigator) for troubleshooting.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Documentation: Review SAP documentation related to Change Management and transport management for best practices and troubleshooting tips.
  
  By following these steps, you should be able to diagnose and potentially resolve the CMT2137 error in your SAP system.