How To Fix CMT098 - CM: Internal error in Persistence Service

SAP Error Message - Details

• Message type: E = Error

• Message class: CMT - CM: Message Class in CM Environment

• Message number: 098

• Message text: CM: Internal error in Persistence Service

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Error message extract from SAP system. Copyright SAP SE.

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• What is the cause and solution for SAP error message CMT098 - CM: Internal error in Persistence Service ?

  The SAP error message CMT098, which states "CM: Internal error in Persistence Service," typically indicates an issue within the SAP system's persistence layer, which is responsible for managing data storage and retrieval. This error can arise from various underlying causes, including configuration issues, database problems, or inconsistencies in the system.
  Possible Causes:
  
  Database Issues: Problems with the database, such as corruption, connectivity issues, or misconfigurations, can lead to this error.
  Configuration Errors: Incorrect settings in the SAP system configuration, particularly related to the persistence service or the underlying database.
  Resource Limitations: Insufficient system resources (CPU, memory, disk space) can cause the persistence service to fail.
  Software Bugs: There may be bugs in the SAP software or specific patches that need to be applied.
  Data Inconsistencies: Inconsistent or corrupted data in the database can trigger this error.
  
  Solutions:
  
  Check System Logs: Review the system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the issue.
  Database Health Check: Perform a health check on the database to ensure it is functioning correctly. Look for any signs of corruption or connectivity issues.
  Configuration Review: Verify the configuration settings related to the persistence service and ensure they are correctly set up.
  Resource Monitoring: Monitor system resources to ensure that there are no bottlenecks. If necessary, allocate more resources to the SAP system.
  Apply Patches: Check for any available patches or updates from SAP that may address known issues related to the persistence service.
  Data Consistency Check: Run consistency checks on the database to identify and resolve any data inconsistencies.
  Restart Services: Sometimes, simply restarting the SAP application server or the persistence service can resolve transient issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific guidance or known issues related to the CMT098 error. You can search the SAP Support Portal for relevant notes.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Technical Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed logs and error messages to facilitate troubleshooting.
  
  Conclusion:
  The CMT098 error can stem from various causes, and resolving it typically involves a combination of checking logs, verifying configurations, and ensuring the health of the database and system resources. If the problem continues, seeking help from SAP Support may be necessary.