How To Fix CMS_SHP013 - Ship locked by user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_SHP - Message Class for Ship

• Message number: 013

• Message text: Ship locked by user &1

What happened?

Specified ship is locked for editing by another user.

How to fix this error?

You can call and ask the other user to exit editing or wait for the
other user to exit from the edit mode.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_SHP013 - Ship locked by user &1 ?

  The SAP error message CMS_SHP013: Ship locked by user &1 typically occurs in the context of the SAP Transportation Management (TM) or SAP Event Management (EM) modules. This error indicates that a particular shipment is currently locked by another user, preventing you from making changes or processing that shipment.
  Cause:
  
  User Lock: The shipment is being edited or processed by another user, which causes a lock on the shipment.
  Session Timeout: A previous session may not have released the lock properly due to a timeout or an unexpected termination.
  System Configuration: Certain configurations in the system may lead to locks being held longer than necessary.
  
  Solution:
  
  Wait and Retry: If the lock is temporary, waiting for the other user to finish their work may resolve the issue. You can try again after some time.
  Identify the User: Check who is currently locking the shipment. You can use transaction codes like SM12 (to view and manage locks) to see which user has locked the shipment.
  Contact the User: If you identify the user who has the lock, you can reach out to them to see if they can release the lock.
  Release the Lock: If the user is unavailable or the lock seems to be stuck, a system administrator can manually release the lock using transaction SM12. However, this should be done with caution to avoid data inconsistencies.
  Check for Background Jobs: Sometimes, background jobs may hold locks. Check if any jobs are running that might be affecting the shipment.
  Review System Configuration: If this issue occurs frequently, it may be worth reviewing the system configuration and user access settings to ensure that locks are managed appropriately.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (to view locks), SM21 (to check system logs), and ST22 (to check dumps) for troubleshooting.
  User Roles and Authorizations: Ensure that users have the appropriate roles and authorizations to avoid unnecessary locks.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this issue or provide additional guidance.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.