How To Fix CMS_CUS_RBL003 - No product sets for the product class &1 and product &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_CUS_RBL - Receivable Customizing messages

• Message number: 003

• Message text: No product sets for the product class &1 and product &2

What causes this issue?

The system could not locate a product set for the given combination of
product class and product.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_CUS_RBL003 - No product sets for the product class &1 and product &2 ?

  The SAP error message CMS_CUS_RBL003 indicates that there are no product sets available for the specified product class and product in the SAP system. This error typically occurs in the context of SAP Customer Management or SAP CRM when trying to access or manipulate product-related data.
  Cause:
  
  Missing Product Sets: The primary cause of this error is that the product class and product combination you are trying to access does not have any associated product sets defined in the system.
  Configuration Issues: There may be configuration issues in the product master data or in the product set definitions.
  Data Inconsistencies: There could be inconsistencies in the data, such as missing entries in the relevant tables that link products to their sets.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the product sets.
  
  Solution:
  
  
  Check Product Set Configuration:
  
  Navigate to the product set configuration in the SAP system.
  Ensure that the product class and product combination has been correctly defined and that there are product sets associated with it.
  
  
  
  Create or Assign Product Sets:
  
  If no product sets exist for the specified product class and product, you may need to create new product sets or assign existing ones.
  Use transaction codes like CMM1 (for creating product sets) or CMM2 (for changing product sets) to manage product sets.
  
  
  
  Review Master Data:
  
  Check the product master data to ensure that the product is correctly defined and that it belongs to the appropriate product class.
  Use transaction codes like MM03 (Display Material) to review the product details.
  
  
  
  Data Consistency Check:
  
  Run consistency checks or reports to identify any discrepancies in the product data.
  Use transaction codes like SE16 to view relevant database tables and check for missing entries.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the product sets. This may involve checking user roles and permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on product sets and their configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CMM1, CMM2, MM03, and SE16.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary solutions to resolve it.