How To Fix CMS_CUS_RBL000 - Invalid product sets

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_CUS_RBL - Receivable Customizing messages

• Message number: 000

• Message text: Invalid product sets

What causes this issue?

The product set that you have specified is not defined in the system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

In the Implementation Guide (IMG) activity,
<DS:SIMG.SIMG_CMS_RBL_PRD_SET>Define Product Sets</>, you must define
the product sets that you require to classify products.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_CUS_RBL000 - Invalid product sets ?

  The SAP error message CMS_CUS_RBL000: Invalid product sets typically occurs in the context of SAP Customer Management or SAP CRM when there is an issue with the configuration or definition of product sets in the system. This error can arise due to various reasons, including:
  Causes:
  
  Incorrect Product Set Definition: The product set may not be defined correctly in the system, or it may reference products that do not exist or are inactive.
  Missing Authorization: The user may not have the necessary authorizations to access or modify the product sets.
  Data Inconsistencies: There may be inconsistencies in the data related to the product sets, such as missing or incorrect entries in the database.
  Configuration Issues: There could be issues with the configuration settings in the SAP system that affect how product sets are managed.
  Version Compatibility: The error may arise if there are compatibility issues between different versions of SAP components or modules.
  
  Solutions:
  
  Check Product Set Definition: Verify that the product set is defined correctly in the system. Ensure that all products included in the set are valid and active.
  Review Authorizations: Ensure that the user encountering the error has the necessary authorizations to access and manage product sets.
  Data Validation: Perform a data validation check to identify any inconsistencies or missing entries related to the product sets. Correct any discrepancies found.
  Configuration Review: Review the configuration settings related to product sets in the SAP system. Make sure that all necessary settings are correctly configured.
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of the system you are using for any known issues or additional troubleshooting steps.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific fixes or patches related to the error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., CRM product management transactions) that may help in managing product sets.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the issue related to the CMS_CUS_RBL000: Invalid product sets error in SAP.