How To Fix CMS_CUS_PCN037 - Entry &1 does not exist in &2 - check your entry


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CMS_CUS_PCN - Process control customizing messages

  • Message number: 037

  • Message text: Entry &1 does not exist in &2 - check your entry

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CMS_CUS_PCN037 - Entry &1 does not exist in &2 - check your entry ?

    The SAP error message CMS_CUS_PCN037, which states "Entry &1 does not exist in &2 - check your entry," typically occurs in the context of the SAP Customer Management System (CMS) or related modules when a user attempts to access or manipulate data that does not exist in the specified table or structure.

    Cause:

    1. Non-Existent Entry: The most common cause is that the entry you are trying to access (indicated by &1) does not exist in the specified table or structure (indicated by &2). This could be due to:

      • Typographical errors in the entry.
      • The entry has been deleted or never created.
      • The entry is in a different status or not yet activated.
    2. Incorrect Configuration: Sometimes, the configuration settings may not be correctly set up, leading to the system not recognizing the entry.

    3. Authorization Issues: In some cases, the user may not have the necessary authorizations to view or access the entry.

    Solution:

    1. Check Entry: Verify the entry you are trying to access. Ensure that it is correctly spelled and formatted. If you are using a code or ID, double-check that it is valid.

    2. Data Existence: Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check if the entry exists in the specified table. If it does not exist, you may need to create it or investigate why it is missing.

    3. Review Configuration: If the entry should exist but does not, review the configuration settings related to the module you are working with. Ensure that all necessary settings are correctly configured.

    4. Authorization Check: Ensure that you have the necessary authorizations to access the data. You may need to contact your SAP security team to verify your permissions.

    5. Consult Documentation: If you are unsure about the specific entry or table, refer to SAP documentation or help resources for guidance on the expected entries and their configurations.

    6. Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11, SE16, or SE37 (for function modules) to help diagnose the issue.
    • SAP Notes: Search for SAP Notes related to the error message for any patches or updates that may address the issue.
    • User Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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