How To Fix CMS_CHG007 - Required charges do not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_CHG - Message Class for Charges

• Message number: 007

• Message text: Required charges do not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_CHG007 - Required charges do not exist ?

  The SAP error message CMS_CHG007: Required charges do not exist typically occurs in the context of the SAP Convergent Charging (SAP CC) application. This error indicates that the system is unable to find the necessary charge definitions or configurations that are required for processing a specific charging request.
  Causes:
  
  Missing Charge Definitions: The required charge definitions may not have been created or activated in the system.
  Incorrect Configuration: There may be an issue with the configuration of the charging logic or the charging plans.
  Data Inconsistency: There could be inconsistencies in the data that prevent the system from recognizing the required charges.
  Versioning Issues: If there are multiple versions of charge definitions, the system might be referencing an outdated or incorrect version.
  Authorization Issues: The user may not have the necessary permissions to access the charge definitions.
  
  Solutions:
  
  Check Charge Definitions: Verify that the required charge definitions exist in the system. You can do this by navigating to the charge definitions in the SAP CC application and ensuring they are correctly configured and active.
  Review Configuration: Ensure that the charging logic and plans are correctly set up. Check for any misconfigurations that could lead to this error.
  Data Consistency Check: Run data consistency checks to identify any discrepancies in the charge definitions or related data.
  Update Versions: If there are multiple versions of charge definitions, ensure that the correct version is being referenced in the charging process.
  User Permissions: Check the user roles and permissions to ensure that the user has access to the necessary charge definitions.
  Consult Documentation: Refer to the SAP documentation for Convergent Charging for any specific guidelines or troubleshooting steps related to charge definitions.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Logs and Traces: Review system logs and traces for additional context around the error, which may provide more insight into what is causing the issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.