How To Fix CMS_CAG711 - No deleted links found for Charges

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_CAG - Message Class for Collateral Agreement

• Message number: 711

• Message text: No deleted links found for Charges

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_CAG711 - No deleted links found for Charges ?

  The SAP error message CMS_CAG711, which states "No deleted links found for Charges," typically occurs in the context of the SAP Convergent Charging (SAP CC) application. This error is related to the management of charge links, which are used to associate charges with specific events or transactions.
  Cause:
  
  Missing or Incorrect Data: The error may arise if there are no charge links that have been marked for deletion in the system. This could happen if the system is trying to process a deletion operation but cannot find any relevant links.
  Configuration Issues: There may be issues with the configuration of charge links or the way they are being managed in the system.
  Data Integrity Issues: If there are inconsistencies in the database or if the data has been corrupted, it may lead to this error.
  Timing Issues: If the system is trying to access charge links that have not yet been processed or are in a transitional state, this error may occur.
  
  Solution:
  
  Check Charge Links: Verify if there are any charge links that are marked for deletion. You can do this by checking the relevant tables or using transaction codes that allow you to view charge link statuses.
  Review Configuration: Ensure that the configuration for charge links is set up correctly. This includes checking the settings in the SAP CC application and ensuring that all necessary parameters are defined.
  Data Consistency Check: Run data consistency checks to identify any issues with the database. This may involve using specific SAP tools or transactions designed for data integrity checks.
  Logs and Traces: Review system logs and traces to gather more information about the context in which the error occurred. This can provide insights into what might be causing the issue.
  Consult Documentation: Refer to SAP documentation or notes related to the CMS_CAG711 error for any specific recommendations or patches that may address the issue.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance. They may have additional insights or solutions based on the specifics of your system configuration.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on troubleshooting.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can share their solutions.
  Documentation: Review the SAP Convergent Charging documentation for best practices on managing charge links and handling errors.
  
  By following these steps, you should be able to diagnose and resolve the CMS_CAG711 error in your SAP system.