How To Fix CMS_CAG005 - Internal error occurred while saving collateral agreement; see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_CAG - Message Class for Collateral Agreement

• Message number: 005

• Message text: Internal error occurred while saving collateral agreement; see long text

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Make a note of the details that resulted in the error. Send a problem
message to SAP with these details.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_CAG005 - Internal error occurred while saving collateral agreement; see long text ?

  The SAP error message CMS_CAG005 indicates that an internal error occurred while trying to save a collateral agreement in the system. This error can arise due to various reasons, and troubleshooting it typically involves several steps. Here’s a breakdown of potential causes, solutions, and related information:
  Possible Causes:
  
  Data Integrity Issues: There may be inconsistencies or missing data in the collateral agreement that is being saved.
  Configuration Errors: Incorrect configuration settings in the collateral management module could lead to this error.
  Authorization Issues: The user may not have the necessary permissions to save the collateral agreement.
  System Bugs: There could be a bug in the SAP system or a specific version that is causing this error.
  Database Issues: Problems with the database, such as locks or corruption, could prevent the saving of the agreement.
  Custom Code: If there are custom enhancements or modifications in the system, they might interfere with the standard process.
  
  Solutions:
  
  Check Data Validity: Review the data being entered in the collateral agreement for completeness and correctness. Ensure all mandatory fields are filled out properly.
  Review Configuration: Verify the configuration settings in the collateral management module. Ensure that all necessary settings are correctly defined.
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to create or modify collateral agreements.
  System Logs: Check the system logs (transaction codes like SLG1 for application logs) for more detailed error messages that can provide insights into the issue.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error. There may be patches or updates available.
  Database Check: If you suspect database issues, work with your database administrator to check for locks or other issues that might be affecting data saving.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for assistance. Provide them with the error message and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CMSCAG (Collateral Agreement) to navigate the collateral management module.
  Documentation: Review SAP documentation related to collateral management for any specific guidelines or best practices.
  Testing: If possible, try to replicate the issue in a test environment to better understand the conditions under which the error occurs.
  
  By following these steps, you should be able to identify the root cause of the CMS_CAG005 error and implement a suitable solution.