How To Fix CMS_AST028 - Technical link key not found for document reference ID &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_AST - Message Class for Asset

• Message number: 028

• Message text: Technical link key not found for document reference ID &1

What causes this issue?

The technical key (GUID) for the asset-document relationship is
missing.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_AST028 - Technical link key not found for document reference ID &1 ?

  The SAP error message CMS_AST028, which states "Technical link key not found for document reference ID &1," typically occurs in the context of the SAP Content Management System (CMS) or when dealing with document management functionalities. This error indicates that the system is unable to find a technical link key associated with a specific document reference ID.
  Cause:
  
  Missing Document Reference: The document reference ID provided does not exist in the system, possibly due to deletion or incorrect entry.
  Data Inconsistency: There may be inconsistencies in the database where the document reference ID is not properly linked to its corresponding technical key.
  System Configuration Issues: Incorrect configuration settings in the CMS or document management system can lead to this error.
  Transport Issues: If the document was transported from one system to another, the technical link key may not have been transported correctly.
  
  Solution:
  
  Verify Document Reference ID: Check if the document reference ID you are using is correct and exists in the system. You can do this by searching for the document in the CMS.
  Check Database Entries: Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant database tables for the existence of the document reference ID and its associated technical link key.
  Recreate the Document: If the document reference ID is missing or corrupted, consider recreating the document in the system.
  Review System Configuration: Ensure that the CMS and document management configurations are set up correctly. Consult with your SAP Basis or technical team if necessary.
  Transport Request Review: If the issue arose after a transport, review the transport logs to ensure that all necessary objects were included and transported correctly.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OAC0 (for Archive Management) or OAC3 (for Document Management) to manage documents effectively.
  SAP Documentation: Refer to the official SAP documentation for Content Management and Document Management for more detailed information on handling documents and troubleshooting errors.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.