How To Fix CMS_AST027 - Technical link key not found for business partner ID &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_AST - Message Class for Asset

• Message number: 027

• Message text: Technical link key not found for business partner ID &1

What causes this issue?

The technical key(GUID) for the asset-business partner relationship is
missing.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_AST027 - Technical link key not found for business partner ID &1 ?

  The SAP error message CMS_AST027, which states "Technical link key not found for business partner ID &1," typically occurs in the context of the SAP Customer Management (CM) or SAP Customer Relationship Management (CRM) modules. This error indicates that the system is unable to find a technical link key associated with the specified business partner ID.
  Cause:
  
  Missing Data: The business partner ID may not be correctly set up in the system, or the necessary data may be missing.
  Data Inconsistency: There could be inconsistencies in the database, such as missing entries in the relevant tables that link business partners to their technical keys.
  Configuration Issues: Incorrect configuration in the system related to business partner management or the specific application area may lead to this error.
  Transport Issues: If the business partner data was transported from one system to another (e.g., from development to production), there may have been issues during the transport process.
  
  Solution:
  
  Check Business Partner Setup: Verify that the business partner ID exists in the system and is correctly configured. You can do this by using transaction code BP to access the Business Partner master data.
  Data Consistency Check: Run consistency checks on the relevant tables to ensure that all necessary entries are present. You may need to consult with your SAP Basis or technical team to perform this check.
  Recreate the Link: If the technical link key is missing, you may need to recreate it. This can involve reassigning the business partner to the relevant technical objects or re-creating the business partner entry.
  Review Configuration: Check the configuration settings related to business partner management in your SAP system. Ensure that all necessary settings are correctly defined.
  Transport Logs: If the issue arose after a transport, review the transport logs to identify any errors or warnings that occurred during the transport process.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
  Transaction Codes: Familiarize yourself with transaction codes like BP (Business Partner), SE11 (Data Dictionary), and SE16 (Data Browser) to investigate the underlying data.
  Documentation: Review SAP documentation related to business partner management and error handling for additional insights and troubleshooting steps.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal SAP team for further assistance.