How To Fix CMS_ACG009 - Business partner &1 specified for coverage gap proposal not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_ACG -

• Message number: 009

• Message text: Business partner &1 specified for coverage gap proposal not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_ACG009 - Business partner &1 specified for coverage gap proposal not found ?

  The SAP error message CMS_ACG009 indicates that the system could not find the specified business partner for a coverage gap proposal. This error typically arises in the context of SAP Customer Management or SAP Insurance solutions, where business partners are essential for managing customer data and related transactions.
  Cause:
  
  Incorrect Business Partner ID: The business partner ID specified in the coverage gap proposal may be incorrect or does not exist in the system.
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to the business partner not being recognized.
  Inactive Business Partner: The business partner may be inactive or not properly set up in the system.
  Authorization Issues: The user may not have the necessary authorizations to view or access the specified business partner.
  
  Solution:
  
  Verify Business Partner ID: Check the business partner ID specified in the coverage gap proposal. Ensure that it is correct and exists in the system.
  Check Business Partner Status: Ensure that the business partner is active and properly configured in the system. You can do this by navigating to the business partner master data and checking its status.
  Data Consistency Check: Perform a data consistency check to ensure that all relevant data is synchronized and correctly set up across the system.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the business partner data. If not, contact your system administrator to grant the required permissions.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific module you are working with for any additional troubleshooting steps or known issues.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like BP (Business Partner) to check the details of the business partner.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.