How To Fix CMES102 - Time interval for external system incorrect

SAP Error Message - Details

• Message type: E = Error

• Message class: CMES - External Scheduling Interface CS-SDL

• Message number: 102

• Message text: Time interval for external system incorrect

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMES102 - Time interval for external system incorrect ?

  The SAP error message CMES102 ("Time interval for external system incorrect") typically occurs in the context of the SAP Event Management (EM) module when there is an issue with the time intervals defined for communication with an external system. This error can arise during the configuration of event management scenarios or when processing events that involve external systems.
  Cause:
  
  Incorrect Time Interval Configuration: The time intervals set for the external system may not be valid. This could be due to incorrect start and end times, or the intervals may not align with the expected format or logic.
  Time Zone Issues: There may be discrepancies in time zones between the SAP system and the external system, leading to mismatched time intervals.
  Data Entry Errors: Manual entry errors in the configuration settings can lead to incorrect time intervals being defined.
  
  Solution:
  
  
  Check Configuration Settings:
  
  Navigate to the configuration settings for the external system in SAP Event Management.
  Verify the time intervals defined for the external system. Ensure that the start and end times are correctly set and that they make logical sense (e.g., the start time should be before the end time).
  
  
  
  Review Time Zone Settings:
  
  Ensure that the time zone settings in both the SAP system and the external system are aligned. Adjust the settings if necessary to ensure consistency.
  
  
  
  Validate Data Entry:
  
  Review any manual entries made in the configuration to ensure there are no typographical errors or incorrect values.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidelines on configuring time intervals for external systems in SAP Event Management.
  
  
  
  Testing:
  
  After making adjustments, test the configuration to ensure that the error does not reoccur. Monitor the system for any further issues.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Event Management Documentation: Review the official SAP Event Management documentation for best practices on configuring external systems and handling time intervals.
  
  If the issue persists after following these steps, it may be beneficial to involve your SAP Basis or technical support team for further investigation.